For bookkeeping firms with 1-15 people
Know what your ledger's AI did, and give clients notes worth reading
QuickBooks Online and Xero now ship their own AI agents. We help your firm decide what they may post, train your team to check them each week, and turn the time saved into monthly notes your clients can see.
Only 21% of accounting firms have an AI policy, and staff at firms that train save 28% more time than staff at firms that don't (vendor survey of 593 accounting professionals). Source: Karbon, State of AI in Accounting 2026 report (survey fielded Oct 2025)
What gets in the way
The agent is already posting
QuickBooks has rolled its AI agents out across QuickBooks Online, and Xero includes JAX on every US paid plan. Nobody at your firm decided what it may post on its own, and someone is quietly fixing its guesses every week.
Your software is changing under you
QuickBooks Online Accountant goes away in December 2026. Intuit Accountant Suite and a per-client Books Close add-on replace it, and Xero keeps adding features. Each change means retraining your team in the middle of a close.
Clients hear 'AI' and look at the fee
AI-only bookkeeping is advertised at $99 a month. When your work gets faster but your client sees the same reports, the fee gets harder to explain.
What we set up
Ledger AI rules and a weekly exception routine
We review which AI features are on in each QuickBooks Online or Xero plan you use, write a one-page rule sheet for what the agent may post alone and what a person must check, and set a fixed weekly routine for clearing what it flagged or guessed. Everything stays in the ledger you already use.
Agent posting under default settings, fixes found at month-end -> written rules and a short weekly check
Monthly client commentary drafts
After you close a client's books, the closed reports are compared with last month and last year. Lines that moved past your thresholds get a short plain-English description and, where the cause isn't in the data, a question for the client. Your bookkeeper edits and approves it before it goes in the monthly package.
Notes written by hand or skipped -> a draft to check for each client
Missing-documents requests
Open items without receipts or explanations are gathered per client into one short request your bookkeeper approves before it is sent. We first check whether your ledger's own document chasing is live yet, and only build where it isn't or where requests span email and a portal.
Scattered follow-up emails -> one approved list per client
How it works
- 1
Free conversation
We ask how your month-end runs, which ledgers, plans and add-ons you use, and where the hours go. You get a short written read of what we'd change and what we'd leave alone.
- 2
Train your team and set the rules
A working session with your staff on the AI already in your ledger, including the Intuit Accountant Suite switch if you use QuickBooks. You leave with a one-page rule sheet and a weekly review checklist.
- 3
Build one workflow and keep it tuned
If it makes sense, we build the first workflow on five real clients over two closes. Your staff reviews every draft; we adjust thresholds and wording as the ledgers change.
Ways to work together
Each is scoped and quoted after the conversation.
Learn
Firms that want staff using QuickBooks and Xero AI safely, and ready for the Intuit Accountant Suite switch
- Live working session for up to 15 staff on your ledger's AI features
- Firm AI rule sheet: what may post alone, what a person reviews, which tools may see client data
- Weekly exception-review checklist
- Intuit Accountant Suite and Books Close walkthrough
- Recording and one-page cheat sheet
Build
Firms ready to standardize month-end and add a client-facing note
- Agent settings and rules configured on five pilot clients
- Monthly commentary drafts from your closed reports
- Thresholds and tone set per client tier
- Review checklist and handoff training
Run
Firms that want it kept working as the ledgers change
- Fixes when something breaks
- Updates when QuickBooks or Xero change their AI features
- Monthly review of draft edits and agent exceptions
- Planning for the next workflow
Guardrails
A person at your firm approves anything the ledger agent posts in bulk or during close, and every message before it reaches a client; as one bookkeeping trainer puts it, 'trust, but verify' (School of Bookkeeping, as quoted by Carly, Jul 2026). Client books never go into personal or free chat accounts, only into the ledger's own AI or business accounts your firm has approved in writing. Commentary stays marked as a draft until your bookkeeper or certified public accountant (CPA) signs off, and your firm owns the numbers. Lunan is independent of Intuit and Xero and holds no accounting license or security certification.
Questions
QuickBooks and Xero already have AI. Why would we need you?
The ledgers supply the agents; they don't decide your firm's rules, train your staff or write anything for your clients. Even vendor write-ups say the agents need regular checking. We help where the features are switched on but nobody has set the rules, the review routine or a client-facing output. If that's already working for you, you may not need us.
Will this replace my staff?
It changes what they spend time on. The ledger agents already handle more of the coding. What we set up moves your people toward review, client questions and commentary. Whether you need fewer hours is your call; we don't promise headcount cuts.
Where does my clients' data go?
It stays in your ledger and in AI tools with business data-protection terms that your firm approves in writing. We map every place data moves before we build anything, and we never use personal chat accounts for client books.
Can you help with the switch to Intuit Accountant Suite?
Yes. QuickBooks Online Accountant is scheduled to be discontinued in December 2026. Our Learn session covers what changes, how to test Books Close on a few clients before paying for it, and how to set your review rules in the new setup. We're independent of Intuit, so we'll tell you if Books Close isn't worth it for your client count.
What software do you work with?
QuickBooks Online and Xero first, including their built-in AI agents, plus document tools such as Dext and Hubdoc if you use them. If you run something else, tell us on the free read.
Reading list
- AI for Bookkeeping Firms in 2026: What Your Ledger Does Now and What Your Team Still Owns
A plain guide to the AI agents now built into QuickBooks Online and Xero, their limits, and the five steps a small firm should take this quarter.
- Review Rules for QuickBooks and Xero AI: A One-Page Policy for Your Bookkeeping Firm
A fill-in-the-blanks policy covering what the ledger agent may post, what needs review, a weekly exception routine, approved tools and client disclosure.
- Leaving QuickBooks Online Accountant: A Small-Firm Checklist for Intuit Accountant Suite
What the QBOA-to-Intuit Accountant Suite switch changes, what Books Close costs and does, and a checklist for getting through it cleanly.
- Monthly Client Commentary With AI: A Draft-and-Review Workflow for Bookkeepers
How to draft a short monthly note for each client from closed reports using AI, with your bookkeeper reviewing every word before it goes out.
- How to Price Bookkeeping When AI Makes the Work Faster
What the published numbers say about AI time savings and fees, the three pricing moves open to a small firm, and a ten-client worksheet.
See what your month-end could look like
Start a free conversation. We'll look at how your firm uses the AI already in your ledger and tell you plainly what would help and what wouldn't.